Tuesday, October 18, 2005

APC Java issue causes Services to Hang

Thanks to Rob for this one.

Believe it or not the APC software usually version 6.x of Powerchute which a lot of IT shops run which provides the monitoring function for the UPS can cause a Windows Server to be become extremely unstable.

Basically the problem stems from an issue with the Sun java runtime which causes an event ID 7022 Service unresponsive.

Basically if you have a Windows 2000 / 2003 server that is extremely unresponsive before you suspect DNS / Active Directory or any other core service just check if are running a version of Powerchute prior to Version 7 and this just might be your issue.

As I was browsing for something else I came across Mark Wilson's great blog http://www.markwilson.co.uk/blog/ and a very detailed posting on how he resolved the issue


Regards Mark


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